// Your Security
Completely Secure & Transparent
We use industry-standard remote access tools (TeamViewer, AnyDesk) with end-to-end encryption. Your connection is protected by 256-bit AES encryption — the same standard used by banks.
You're in full control at all times. You can see everything our technician does on your screen, and you can end the session instantly with one click. Once the session is over, we cannot access your computer again without your explicit permission.
We never install persistent remote access software. We never access files unrelated to the issue. We never share your information with third parties.
- 256-bit AES encrypted connection
- You watch the entire session in real time
- One-time access — no persistent connection
- Full session log available on request
- GDPR compliant data handling
